Privacy Policy

Last updated:

Summary: We collect limited information to provide our services, process purchases, respond to inquiries, and improve marketing performance (including analytics and advertising). We do not sell your personal information.

1) Who we are

This Privacy Policy describes how GoodPitBall™ (“we”, “us”, “our”) collects, uses, and shares information when you visit our website, interact with our pages, or purchase our products.

2) Information we collect

We may collect the following types of information:

Contact information (such as name, email address, phone number, company name) when you submit a form or contact us.
Order-related information needed to fulfill purchases (such as shipping details and purchase history).
Device and usage information (such as IP address, browser type, pages viewed, approximate location, and interactions).
Marketing and advertising information (such as ad clicks, campaign identifiers, and conversion events).

3) How we use your information

We use information for the following purposes:

To respond to inquiries, provide quotes, and support customers.
To process purchases, fulfill orders, prevent fraud, and manage returns or issues.
To operate, maintain, and improve our website and services.
To measure performance of marketing campaigns and improve advertising relevance.
To comply with legal obligations and enforce our terms.

4) Cookies and tracking technologies

We use cookies and similar technologies (such as pixels and tags) to provide functionality, analytics, and advertising. Cookies are small files stored on your device that help websites work and understand usage.

We use these categories:

Essential: required for core site functionality.
Analytics: to understand how visitors use our site (e.g., Google Analytics).
Marketing: to measure ads, build audiences, and perform retargeting (e.g., Meta Pixel, Google Ads).

You can control cookies through your browser settings. If you disable cookies, some features may not work properly.

5) Third-party services we use

We may use third-party services to operate our site and marketing, including:

Google Analytics (analytics and site usage measurement).
Meta Pixel (marketing measurement and retargeting on Meta platforms).
Google Ads (advertising measurement, conversion tracking, and retargeting).
Checkout / ecommerce providers to process payments and fulfill purchases.

These providers may set their own cookies or collect data according to their privacy policies.

6) How we share information

We may share information in limited situations:

With service providers who help operate our business (analytics, marketing, checkout, shipping, IT).
To comply with law, legal process, or valid governmental requests.
To protect rights, safety, and prevent fraud or security issues.
In connection with a business transaction (e.g., merger, acquisition, reorganization).

7) Data retention

We retain personal information as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. We may also keep aggregated or anonymized data longer.

8) Security

We use reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is 100% secure.

9) Your choices and rights

You may request access, correction, or deletion of certain personal information by contacting us. You can also opt out of marketing communications by following unsubscribe instructions where available.

10) Children’s privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

11) International visitors

If you access our site from outside the United States, your information may be processed in countries where we or our service providers operate.

12) Contact us

If you have questions about this Privacy Policy, contact us at sales@goodpitball.com.